Amperis is a company specialising in state-of-the-art instrumentation for the diagnosis and testing of electrical substations. The company is located in the northwest of Spain, in the Polígono Industrial das Gándaras in the city of Lugo. After completing the construction and since November 2017 the company is located in the new headquarters, located at 14 Barbeito María Street. The new Amperis headquarters has offices and a new, more modern warehouse, with more internal conveniences and more facilities for the exit and entry of goods, with the aim of always providing a better service to the customer.
The entire organisation is involved in a strong commitment to quality, which is embodied in the quality policy that is present in all offices and common areas, the quality of the company has been audited by SGS and has been awarded the certificate ISO-9001:2015. On the other hand, the multinational supplier qualification company Achilles has qualified Amperis Products SL for supplies to electrical companies in Spain, Portugal and Italy, see the certificate here.
The quality and reliability of Amperis products is demonstrated by the fact that the equipment has been sold in 60 countries. See here the list of countries.
The Amperis trademark is registered at European level and for the exclusive use of the company Amperis Products SL, see here the accreditation title.
As a sign of Amperis’ commitment to the environment, the company has registered as a producer of electronic equipment with the Ministry of Industry (REI-RAEE number 5168), and has contracted a foundation for the recycling of end-of-life equipment, see certificate here.
Amperis incorporates ISO14001 and ISO45001 in 2024 with the help of Mentoring SMEs, ‘funded by the European Union - NextGenerationEU’.
Legal notice and general terms of use
PRIVACY POLICY
At AMPERIS PRODUCTS, S.L. we are very conscious of the protection of personal data, which is why we present this Privacy Policy.
which is why we present this Privacy Policy which sets out in a transparent manner how your personal data is treated and protected. how your personal data is treated and protected. Therefore, we ensure the confidentiality and privacy of the personal data that you provide us with through our Customer Service or when formalising the contracting of a product or service in our company.
The purpose of the following information is to provide additional and detailed information to data subjects on the Personal Data Protection Policy of AMPERIS PRODUCTS, S.L., giving the Personal Data Protection Policy of AMPERIS PRODUCTS, S.L., in compliance with the regulations in this area, in particular compliance with the regulations on this matter, in particular the General Data Protection Regulation of the European Union on the protection of physical European Union on the protection of individuals with regard to the processing of personal data and on the free movement of such data. data and on the free movement of such data (EU Regulation 2016/679 of 27 April 2016). WHO ARE THE CONTROLLERS OF THE PROCESSING OF YOUR PERSONAL DATA? The identity and contact details of the joint controllers are as follows:
AMPERIS PRODUCTS, S.L. VAT NUMBER: B27352830 Postal address: Barbeito Maria 14 27003, Lugo E-mail: [email protected]
HOW DO WE OBTAIN YOUR PERSONAL DATA? At AMPERIS PRODUCTS, S.L. we collect your personal data mainly when you:
a) You voluntarily provide them to us in order to request information about our products and services or to make a) You provide them to us voluntarily to request information about our products and services or to make a complaint by contacting us b) You provide them to us when purchasing our products and/or contracting services. c) You register and/or participate in any advertising or promotional action/event.
You guarantee that the data provided by any of these means are true, exact, complete and up to date, and you will be updated, being responsible for any damage or harm, direct or indirect, that may be caused as a result of the non-fulfilment of this obligation. as a consequence of the non-fulfilment of this obligation.
FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA? We use your data for different purposes, which you will find detailed below:
WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR DATA? The legal basis for each of the processing operations described above is as follows: a) “Performance of a contract”: this is the legal basis that entitles us to carry out the following processing operations of your personal data:
throughout the business process), and we understand that this outweighs the potential harm to the interests, rights and interests of our customers. against the interests, fundamental rights and freedoms of data subjects. This is the legal basis that authorises us to carry out the following processing of your personal data:
c) “Fulfilment of a legal obligation”: This is the legal basis that enables us to carry out the following processing of your personal data:
d) “Consent of the data subject”: this is the legal basis that enables us to carry out the following processing of your personal data, without in any case its revocation conditioning the processing of your requests or the commercial your requests or the commercial relationship that binds us:
HOW LONG WILL WE KEEP YOUR DATA? Your personal data will be kept by AMPERIS PRODUCTS, S.L. for the period of time necessary to fulfil the purpose for which they were collected. If your data is used for several purposes that require us to keep it for different periods of time, we will apply the retention period of If your data is used for several purposes that require us to keep it for different periods of time, we will apply the longest retention period. In that case, we will limit access to your data only for the purpose for which they are retained.
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA? You have the right vis-à-vis AMPERIS PRODUCTS, S.L. when making an enquiry or purchasing a product or service to:
Information Collection
The information you provide to us
We collect information that you provide directly to us. For example, we collect information when you create an account, participate in the interactive areas of our Services, fill out a form, give us your business card or other contact information, enter a contest or promotion, complete a survey, sign up for one of our newsletters, make a purchase, communicate with us through third party social media platforms, request technical support, or otherwise contact us. We collect various types of information, such as name, email address, postal address, telephone number, company name and contact details, job title, industry sector, photographs, videos and other information you provide to us.
Information we automatically collect when you use our Services
We automatically collect information about users who use or access our Services, in particular:
Log information: we record information about your use of our Services, including your Internet Protocol (“IP”) address, the type of browser you use, access times, pages viewed, number of clicks, and the page you visited before accessing our Services.
Device information: We collect information about the computer or mobile device you use to access our Services, including hardware model, operating system and version, unique device identifiers and mobile network information.
Location information: we may collect information about the location of your mobile device each time you use or access one of our mobile applications.
Information collected through cookies and other tracking technologies: We use cookies and other tracking technologies (such as invisible pixels) to enhance your experience, to enable us to tailor our content to your interests and to distinguish you from other users of our Services. A cookie is a small file of letters and numbers containing no personal information that we store in your browser or on your device’s hard drive. A cookie may contain information, such as your user ID or preferences, that the Services use to personalise content, track the pages you visit, or save your password so you don’t have to re-enter it each time you visit our Services. We do not track your personal information through cookies unless you agree to provide us with this type of information, for example, by registering or logging in to our Services. We use the following types of cookies:
Strictly necessary cookies: these are cookies or other tracking mechanisms that are necessary for our Services to work as we want them to. They include, for example, cookies that enable you to use a shopping cart.
Analytics/performance cookies: these allow us to recognise and count the number of visitors we receive and to see how visitors move around our Services. This helps us to improve the way our Services work, for example, it helps us to make sure that users can easily find what they are looking for.
Functionality cookies: these cookies allow us to personalise our content, greet you by name and remember your preferences (e.g. your choice of language and region). They also allow us to recognise you when you return to our Services.
Third-party cookies: We may authorise third parties to place cookies on your device for advertising and analytics purposes. For more information about these cookies, please see the section “Advertising and analytics services provided by third parties”.
When you first visit our Services, we will ask for your consent to our use of cookies if required by law. We assume that you consent when you tick a box and click the “I agree” (or similar) button or when we include a clear and conspicuous notice that we use cookies and you continue to browse our Services despite that notice. If you give us your consent, we will set an opt-in cookie on your device. If you do not give us your consent, we will set a reject cookie. This way we will remember your choice and not ask you again in the future. If you change your mind, you can simply delete cookies from your device (see your software provider’s documentation) and the next time you visit our Services, we will ask you again if you consent to our use of cookies. You can also set your browser options to receive a message each time we set a cookie on your computer or even to block the setting of cookies. While refusing cookies does not restrict your ability to interact with most of our Services, you will need to accept cookies in order to enter areas of our Services that require registration or login. If you reject cookies altogether, you may not be able to access all features and services (e.g. remembering your choice of language).
Information we collect from other sources
We may also obtain information from other sources and combine it with the information we collect about you.
Use of information
We may use the information we collect about you for a variety of purposes, including, but not limited to:
provide, maintain and improve our Services;
to provide and deliver the products and services you request from us, process transactions and send you related information, including confirmations and invoices;
resolve technical issues related to the Services and send you technical notices, updates, security and support alerts, and administrative messages;
respond to your comments, questions and requests, and service customers;
contact you about products, services, offers, surveys, contests, promotions, prizes and events offered by AMPERIS and others, and provide you with news and information that we believe may be of interest to you;
monitor and analyse trends, usage and activities related to our Services;
customise and improve the Services, and deliver advertisements, content or features tailored to user profiles and interests;
link or combine this information with information we collect from others to help us understand your needs and better serve you;
and to carry out other activities for which the information has been collected.
Sharing Information
We may share information about you in the following ways or as otherwise described in this Privacy Policy:
with other entities in our corporate family;
with distributors, marketers and channel partners in connection with the sale of our products and for their own marketing purposes (see Privacy Policy, below, for more information about your choices in connection with this sharing); - with vendors, consultants and other service providers who need access to this information in connection with the sale of our products and for their own marketing purposes (see Privacy Policy, below, for more information about your choices in connection with this sharing);
-with suppliers, consultants and other service providers who need access to this information to carry out the tasks we entrust to them;
in response to a request for information if we believe that disclosure of this information is consistent with an applicable law, regulation or legal process, or is required by a valid law, rule or regulation;
if we believe that your actions are inconsistent with the spirit or content of our user agreements or policies, or to protect the rights, property and safety of AMPERIS or others;
in connection with mergers, sale of company assets, financing or acquisition of all or part of our company by another company;
with your consent or at your direction.
We may also share aggregated or non-personally identifiable information that cannot reasonably be used to identify you personally.
Sharing with social media
The Services may offer social media sharing features and other integrated features (such as the Facebook “Like” button), which allow you to share the actions you take on our Services with other media and vice versa. Using such features allows you to share information with your friends or the public, depending on how you have configured your settings on the entity offering the social media sharing feature. For more information about the purpose and scope of data collection and processing in connection with social media sharing features, please visit the privacy policies of the entities offering these features.
Advertising and analytics services provided by third parties
We may allow third parties to display advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, invisible pixels and other technologies to collect information about your use of the Services and other websites, including your IP address, Internet browser, pages viewed, time spent on each page, links you clicked and conversion information. AMPERIS and others may use this information to, among other purposes, analyze and track data, determine the popularity of certain content, deliver interest-based ads and content on our Services and other websites, and better understand your online activity. To learn more about our web-based ads or to opt out of having your web browsing information used for targeted advertising purposes, please visit Google’s Ads Settings and the Digital Advertising Alliance’s Opt-out Mechanism. Seguridad
AMPERIS takes reasonable steps to help protect the information we collect about you from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction.
User choices
Your privacy rights
As described above, we may share information about you with third parties for their own marketing purposes. To opt out of having your information shared in this way, please contact us at [email protected].
Account Information
You may update, correct or delete your information at any time by logging into your online account or by emailing us at [email protected]. If you wish to deactivate or delete your account, please email us at [email protected]; however, please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Location Information
When you first use one of our mobile applications that collect location information, the application asks for your permission to collect this type of information. Although you initially give your consent, you may later change your mind by changing the preferences on your mobile device. In that case, our mobile applications, or some of their functions, will stop working. You can also prevent us from collecting location information by following the standard uninstall process to remove all of our mobile applications from your device.
Promotional communications
You can tell us that you wish to stop receiving promotional messages from AMPERIS by following the instructions in the message itself or by emailing us at [email protected]. Even if you opt-out of promotional communications, we may continue to send you non-promotional communications, such as information about your account or our ongoing business relationships.
Contacting Us
If you have any questions regarding this Privacy Policy, please contact us at [email protected].